Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. ZDNET's editorial team writes on behalf of you, our reader. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers. Neither ZDNET nor the author are compensated for these independent reviews. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. On the Home tab, choose a scan option, and select Scan now.ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. Scan Surface with Windows Defender: In the search box, enter defender, and in the search results, select Windows Defender. Select the updates you want to install, and select Install. If updates are available, select Details. Install Surface and Windows Updates: Go to Start, and select Settings > Update & security > Windows Update. Wait 10 seconds and then turn your Surface back onģ. Press and hold the volume-up button and the power button at the same time for at least 15 seconds and then release both. Two-button Shutdown: Press and hold the power button on your Surface for 30 seconds and then release it. Then press the power button again to turn the Surface back on.Ģ. Screen may flash but do not release power button until 30 seconds is complete. Force Restart: Press and hold power button for 30 seconds. Windows is not starting up on your Surface Pro 3.ġ.
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